Start

Gör en reklamation

Om du inte är nöjd med vårt jobb

===================================

Är det något i uppdraget vi genomfört som du inte är nöjd med – t ex ett beslut, en avvikelse eller en revision – kan du göra en anmälan om reklamation. Den ska vara skriftlig och postas till vårt huvudkontor alternativt e-postas till utveckling@qvalify.se. Du kan också fylla i formuläret nedan.

Din reklamation tas upp av Qvalifys ledningsgrupp, som utser en reklamationsansvarig som behandlar ditt ärende. Den reklamationsansvarige har inte deltagit i revisionen av ert företag eller organisation.

Den reklamationsansvarige kontaktar dig för att komplettera den skriftliga information som du lämnat. Efter noggrann bedömning av uppgifterna meddelas du skriftligen om reklamationen accepterats eller inte.

Om din reklamation inte accepterats av oss har du möjlighet att göra en överklagan. Detta ska meddelas oss skriftligt (samma adress som vid reklamationen). Vid en överklagan skickas din reklamation och vår reklamationsansvariges bedömning vidare till Kommittén för överklagan. Den är sammansatt av oberoende och opartiska ledamöter från olika branscher.

Kommittén för överklagan går igenom ärendet och fattar ett beslut som meddelas dig.

Reklamation i korthet

• En reklamation ska göras skriftligt.
• Mottagande av reklamation bekräftas till kund
• Vår granskning utförs av en person som inte deltagit i revisionen av ert företag.
• Den som klagomålet gäller ska få möjlighet att ge sin åsikt om det som klagas på.
• Vårt beslut är skriftligt.
• Eventuellt överklagande av vårt beslut skickas vidare till Kommittén för överklagan.

Ärende – reklamationen gäller: *

Företag *

Kontaktperson *

E-postadress *

Telefon *

Postadress *

Ort

Postnummer

Medgivande *Jag godkänner att formuläret genererar ett mail till Qvalify med kopia till ifylld epostadress. Uppgifterna sparas endast så att vi kan följa upp din ärende. Läs mer om vår integritetspolicy (länk öppnas i nytt fönster).

Skicka

Edit form

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		}

#forminator-module-3130.forminator-design--flat .forminator-select2-selections > li > button {
				color: #FFFFFF;
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-select2 + .forminator-select .selection .select2-selection--multiple[role="combobox"] {
				border-color: #777771;
						background-color: #EDEDED;
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-select2 + .forminator-select .selection .select2-selection--multiple[role="combobox"] .select2-selection__rendered {
				color: #000000;
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-select2 + .forminator-select .selection .select2-selection--multiple[role="combobox"] .select2-selection__arrow {
				color: #777771;
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-select2 + .forminator-select .selection .select2-selection--multiple[role="combobox"]:hover {
				border-color: #17A8E3;
						background-color: #E6E6E6;
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-select2 + .forminator-select .selection .select2-selection--multiple[role="combobox"]:hover .select2-selection__rendered {
				color: #000000;
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-select2 + .forminator-select .selection .select2-selection--multiple[role="combobox"]:hover .select2-selection__arrow {
				color: #17A8E3;
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-select2 + .forminator-select .selection .select2-selection--multiple[role="combobox"]:focus,
.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-select2 + .forminator-select.select2-container--open .selection .select2-selection--multiple[role="combobox"] {
				border-color: #17A8E3;
						background-color: #E6E6E6;
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-select2 + .forminator-select .selection .select2-selection--multiple[role="combobox"]:focus .select2-selection__rendered,
.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-select2 + .forminator-select.select2-container--open .selection .select2-selection--multiple[role="combobox"] .select2-selection__rendered {
				color: #000000;
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-select2 + .forminator-select .selection .select2-selection--multiple[role="combobox"]:focus .select2-selection__arrow,
.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-select2 + .forminator-select.select2-container--open .selection .select2-selection--multiple[role="combobox"] .select2-selection__arrow {
				color: #17A8E3;
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-field.forminator-has_error .forminator-select2 + .forminator-select .selection .select2-selection--multiple[role="combobox"] {
				border-color: #E04562;
		}

.forminator-custom-form-3130.forminator-calendar--flat {
	font-family: inherit;
}

.forminator-custom-form-3130.forminator-calendar--flat:before {
				background-color: #E6E6E6;
		}

.forminator-custom-form-3130.forminator-calendar--flat .ui-datepicker-header .ui-corner-all {
				background-color: #17A8E3;
						color: #FFFFFF;
		}

.forminator-custom-form-3130.forminator-calendar--flat .ui-datepicker-header .ui-datepicker-title select {
				background-color: #FFFFFF;
						color: #777771;
		}

.forminator-custom-form-3130.forminator-calendar--flat .ui-datepicker-calendar thead th {
				color: #333333;
		}

.forminator-custom-form-3130.forminator-calendar--flat .ui-datepicker-calendar tbody td a.ui-state-default,
.forminator-custom-form-3130.forminator-calendar--flat .ui-datepicker-calendar tbody td.ui-state-disabled span {
				background-color: #E6E6E6;
						color: #777771;
		}

.forminator-custom-form-3130.forminator-calendar--flat .ui-datepicker-calendar tbody td a.ui-state-default:hover,
.forminator-custom-form-3130.forminator-calendar--flat .ui-datepicker-calendar tbody td a.ui-state-default.ui-state-hover {
				background-color: #DDDDDD;
						color: #777771;
		}

.forminator-custom-form-3130.forminator-calendar--flat .ui-datepicker-calendar tbody td a.ui-state-default:active,
.forminator-custom-form-3130.forminator-calendar--flat .ui-datepicker-calendar tbody td a.ui-state-default.ui-state-active {
				background-color: #17A8E3;
						color: #FFFFFF;
		}

.forminator-custom-form-3130.forminator-calendar--flat .ui-datepicker-calendar tbody td a.ui-state-default.ui-state-highlight {
				background-color: #C8DEE7;
						color: #17A8E3;
		}

.forminator-custom-form-3130.forminator-calendar--flat .ui-datepicker-calendar tbody td a.ui-state-default.ui-state-highlight:active,
.forminator-custom-form-3130.forminator-calendar--flat .ui-datepicker-calendar tbody td a.ui-state-default.ui-state-highlight.ui-state-active {
				background-color: #17A8E3;
						color: #FFFFFF;
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-button-upload {
	font-size: 14px;
	font-family: inherit;
	font-weight: 500;
}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-file-upload > span {
	font-size: 12px;
	font-family: inherit;
	font-weight: 500;
}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-button-upload {
				}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-button-upload:hover {
				}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-button-upload:focus,
.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-button-upload:active {
				}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-file-upload > span {
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-button-delete {
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-button-delete:hover {
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-button-delete:focus,
.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-button-delete:active {
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-button-delete [class*="forminator-icon-"] {
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-button-delete:hover [class*="forminator-icon-"] {
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-button-delete:focus [class*="forminator-icon-"],
.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-button-delete:active [class*="forminator-icon-"] {
		}

/*
====================
MU Panel Font Styles
====================
*/

/* STATE: Default */

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-multi-upload .forminator-multi-upload-message p {
	font-size: 13px;
	line-height: 1.7;
	font-weight: 400;
}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-multi-upload .forminator-multi-upload-message p a,
.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-multi-upload .forminator-multi-upload-message p a:visited,
.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-multi-upload .forminator-multi-upload-message p a:hover,
.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-multi-upload .forminator-multi-upload-message p a:focus {
	font-weight: 700;
	text-decoration: underline;
}

/*
====================
MU File Font Styles
====================
*/

/* STATE: Default */

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-uploaded-file .forminator-uploaded-file--title {
	font-size: 13px;
	line-height: 1.3;
	font-weight: 700;
}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-uploaded-file .forminator-uploaded-file--size {
	font-size: 12px;
	line-height: 1.4em;
	font-weight: 700;
}

/*
====================
MU Panel Color Styles
====================
*/

/* STATE: Default */

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-multi-upload {
	cursor: pointer;
				}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-multi-upload .forminator-multi-upload-message p {
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-multi-upload .forminator-multi-upload-message p a,
.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-multi-upload .forminator-multi-upload-message p a:visited,
.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-multi-upload .forminator-multi-upload-message p a:hover,
.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-multi-upload .forminator-multi-upload-message p a:focus {
		}

/* STATE: Hover */

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-multi-upload:hover {
				}

/* STATE: Drag Over */

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-multi-upload.forminator-dragover {
				}

/* STATE: Error */

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-has_error .forminator-multi-upload {
						}

/*
====================
MU File Color Styles
====================
*/

/* STATE: Default */

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-uploaded-file .forminator-uploaded-file--preview {
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-uploaded-file .forminator-uploaded-file--preview [class*="forminator-icon-"] {
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-uploaded-file .forminator-uploaded-file--title {
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-uploaded-file .forminator-uploaded-file--size {
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-uploaded-file .forminator-uploaded-file--size [class*="forminator-icon-"] {
		}

/* Error */

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-uploaded-file.forminator-has_error .forminator-uploaded-file--image,
.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-uploaded-file.forminator-has_error .forminator-uploaded-file--preview {
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-uploaded-file.forminator-has_error .forminator-uploaded-file--image .forminator-img-preview,
.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-uploaded-file.forminator-has_error .forminator-uploaded-file--preview {
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-uploaded-file.forminator-has_error .forminator-uploaded-file--preview [class*="forminator-icon-"] {
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-uploaded-file.forminator-has_error .forminator-uploaded-file--size [class*="forminator-icon-"] {
		}

/*
====================
Signature Font Styles
====================
*/

/* STATE: Default */

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-signature .forminator-signature--placeholder {
	font-size: 16px;
	font-weight: 400;
}

/*
====================
Signature Colors
====================
*/

/* STATE: Default */

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-signature {
				background-color: #EDEDED !important;
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-signature .forminator-signature--placeholder {
				color: #888888;
		}

/* STATE: Hover */

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-signature:hover {
				background-color: #E6E6E6 !important;
		}

/* STATE: Error */

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-field-signature.forminator-has_error .forminator-signature {
				box-shadow: inset 2px 0 0 0 #E04562;
		-moz-box-shadow: inset 2px 0 0 0 #E04562;
		-webkit-box-shadow: inset 2px 0 0 0 #E04562;
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-button-submit {
	font-size: 14px;
	font-family: inherit;
	font-weight: 500;
}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-button-submit {
				background-color: #aa6b48;
						color: #ffffff;
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-button-submit:hover {
				background-color: #e0c9bb;
				}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-button-submit:focus,
.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-button-submit:active {
				}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-pagination-steps .forminator-step .forminator-step-label {
	font-size: 12px;
	font-family: inherit;
	font-weight: 500;
}

#forminator-module-3130.forminator-design--flat .forminator-pagination-steps .forminator-break {
				background-color: #777771;
		}

#forminator-module-3130.forminator-design--flat .forminator-pagination-steps .forminator-break:before {
				background-color: #17A8E3;
		}

#forminator-module-3130.forminator-design--flat .forminator-pagination-steps .forminator-step .forminator-step-label {
				color: #17A8E3;
		}

#forminator-module-3130.forminator-design--flat .forminator-pagination-steps .forminator-step .forminator-step-dot {
				background-color: #17A8E3;
		}

#forminator-module-3130.forminator-design--flat .forminator-pagination-steps .forminator-step.forminator-current ~ .forminator-step .forminator-step-label {
				color: #777771;
		}

#forminator-module-3130.forminator-design--flat .forminator-pagination-steps .forminator-step.forminator-current ~ .forminator-step .forminator-step-dot {
				background-color: #777771;
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-pagination-progress .forminator-progress-label {
	font-size: 12px;
	font-family: inherit;
	font-weight: 500;
}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-pagination-progress .forminator-progress-label {
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-pagination-progress .forminator-progress-bar {
				background-color: #E6E6E6;
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-pagination-progress .forminator-progress-bar span {
				background-color: #17A8E3;
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-button-back {
	font-size: 14px;
	font-family: inherit;
	font-weight: 500;
}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-button-back {
				}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-button-back:hover {
				}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-button-back:focus,
.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-button-back:active {
				}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-button-next {
	font-size: 14px;
	font-family: inherit;
	font-weight: 500;
}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-button-next {
				}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-button-next:hover {
				}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-button-next:focus,
.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-button-next:active {
				}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-repeater-field {
				background: rgba(248, 248, 248, 0.5);
						box-shadow: inset 5px 0px 0px rgba(221, 221, 221, 0.5);
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-repeater-field .forminator-grouped-fields {
				border-bottom: 1px solid rgba(170, 170, 170, 0.5);
		}

.forminator-ui#forminator-module-3130.forminator-design–flat .forminator-repeater-field .forminator-grouped-fields:last-child {

border-bottom: unset;

}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-repeater-action-link,
.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-repeater-action-button {
	font-size: 12px;
	font-family: inherit;
	font-weight: 500;
}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-repeater-action-icon {
	font-size: 18px;
}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-repeater-action-link {
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-repeater-action-link:hover {
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-repeater-action-link:active,
.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-repeater-action-link:focus {
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-repeater-action-icon {
				color: #888888;
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-repeater-action-icon:hover {
				color: #666;
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-repeater-action-icon:active {
				color: #666;
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-repeater-action-button {
						}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-repeater-action-button:hover {
						}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-repeater-action-button:active {
						}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-repeater-action-button:disabled {
	background-color: transparent;
	color: #AAAAAA;
	border: 1px solid rgba(31, 31, 31, 0.12);
}

#forminator-module-3130.forminator-design--flat .StripeElement:not(.forminator-stripe-payment-element) {
	padding: 10px;
	border-width: 0;
	border-style: none;
	border-radius: 0;
				background-color: #EDEDED;
						color: #000000;
			transition: 0.2s ease;
}

#forminator-module-3130.forminator-design--flat .StripeElement:not(.forminator-stripe-payment-element):hover {
				background-color: #E6E6E6;
		}

#forminator-module-3130.forminator-design--flat .StripeElement--focus,
#forminator-module-3130.forminator-design--flat .StripeElement--focus:hover {
				background-color: #E6E6E6;
		}

#forminator-module-3130.forminator-design--flat .StripeElement--invalid,
#forminator-module-3130.forminator-design--flat .StripeElement--invalid:hover,
#forminator-module-3130.forminator-design--flat .StripeElement--focus.StripeElement--invalid {
				box-shadow: inset 2px 0 0 0 #E04562;
		-moz-box-shadow: inset 2px 0 0 0 #E04562;
		-webkit-box-shadow: inset 2px 0 0 0 #E04562;
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-rating-suffix {
				color: #888;
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-rating-item [class*=forminator-icon-]:before {
				color: #aaa;
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-rating-item.forminator-rating-hover [class*=forminator-icon-]:before {
				color: #ff7e41;
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-rating-item.forminator-rating-selected [class*=forminator-icon-]:before {
				color: #ff7e41;
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-radio {
	font-size: 15px;
	font-family: inherit;
	font-weight: 400;
}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-slider .forminator-slider-amount {
	font-size: 16px;
	font-family: inherit;
	font-weight: 400;
}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-slider .forminator-slide {
				background-color: #DDD;
						border-color: transparent;
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-slider .ui-slider-range {
				background-color: #17A8E3;
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-slider .ui-slider-handle {
				background-color: #17A8E3;
		}


.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-slider .forminator-slide:hover {
				background-color: #DDD;
						border-color: transparent;
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-slider .forminator-slide:hover .ui-slider-range {
				background-color: #17A8E3;
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-slider .ui-slider-handle:hover {
				background-color: #1289ba;
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-slider .ui-slider-handle:focus {
				background-color: #1289ba;
		}


.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-slider.forminator-disabled .forminator-slide {
	background-color: #DDD;
	border-color: transparent;
}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-slider.forminator-disabled .ui-slider-range {
	background-color: #DDD;
}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-slider.forminator-disabled .ui-slider-handle {
	background: #aaa;
}


.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-slider .forminator-slider-amount {
				color: #333;
		}

.forminator-ui#forminator-module-3130.forminator-design--flat .forminator-slider .forminator-slider-limit {
				color: #888;
		}